The Charm Box
Each Charm Box includes:
Minimum Commitment: 3 consecutive months.
Enrollment Deadlines & Monthly Shipping
Subscriptions operate on a monthly enrollment schedule.
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Orders placed on or before the 15th of each month will be included in the following month's subscription box.
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Orders placed after the 15th will be included in the subscription cycle for the month after the following month.
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Monthly subscription boxes are scheduled to ship on the 1st of each month.
November Debut Exception
For the debut month of November, the enrollment deadline will be extended to November 20th. Orders placed on or before November 20th will be included in the December subscription shipment.
Beginning in December, the regular enrollment deadline of the 15th will apply.
Handmade + Limited-Edition Pieces
Every piece within The Keepsake Vault is intentionally designed and created for a specific month and season.
All charms are exclusive, limited edition, and will not be reproduced once their designated monthly collection has passed.
Subscription Billing
By subscribing, you authorize recurring monthly charges to your selected payment method according to your chosen subscription tier.
Your subscription will be billed monthly throughout the applicable commitment period.
Please ensure your payment information remains current to avoid interruptions to your subscription.
Returns, Refunds & Exchanges
Due to the handmade and limited-edition nature of our pieces, all subscription sales are final.
We do not accept returns or offer refunds.
If an exchange is necessary, exchanges will only be considered for the same item originally purchased. Exchanges for a different design, style, or monthly collection are not available.
Please contact us directly for assistance with an eligible exchange.
